Sue Fisher

Upvoted Manage Designs / Tweaks Upvoted See comparisons Upvoted AI feedback and the most recent design Created Project Dashboard - changing "Sort" only changes textual details, not images (need to refresh manually)Commented on Project Dashboard "before" room photos can be upside downAdditional additional information… After a restart, the room photo that had been returned to the correct orientation by reloading the same photo (as described in the previous “additional information” comment) was again showing upside down.Commented on Project Dashboard "before" room photos can be upside downAdditional Information If I upload the same image file via “Edit Room Details” from the “…” menu, the room image is updated and is no longer upside down. Here’s the workflow using a different room. Step 1 - Add a new room, uploading a photo by dragging it from File Explorer. Note…Created Project Dashboard "before" room photos can be upside down Commented on Can't access my account (no "magic link" email, tried 3 times, waited half an hour, confirmed not in Spam, confirmed other emails are arriving)Just advising that the magic link email / login issue is fixed. (Received a magic link email that I didn’t initiate so guessed that it was from someone on the Room Visualiser AI team testing things, so cleared my browser cache and tried to log in, this time successfully.) Thank y…Commented on Can't access my account (no "magic link" email, tried 3 times, waited half an hour, confirmed not in Spam, confirmed other emails are arriving)A further update. For my 4th attempt, the corresponding magic link email arrived 100 minutes after the login attempt was made. This time I tried to use the link in the email, but got a “Login Failed. The sign in request has expired. Please try again.” error. So even though the ma…Commented on Can't access my account (no "magic link" email, tried 3 times, waited half an hour, confirmed not in Spam, confirmed other emails are arriving)An update… the “magic link” emails from the 3 attempts mentioned above turned up about 90 minutes late (I wasn’t paying exact attention but it was around that based on timestamps). I also saw a CloudFlare error 542 (I think) and host error/reset on this FeatureBase page about the…Created Can't access my account (no "magic link" email, tried 3 times, waited half an hour, confirmed not in Spam, confirmed other emails are arriving)Commented on Fix Room... doesn't (made my architectural issues worse)Hi Reynard, I’ve only repeated Example 1 so far, but both the initial AI output and Fix Room output are worse. I’ll do some more testing with simpler rooms and other original photo aspect ratios to see how they compare. Initial Output The walkway has still been deleted. The AI-ge…Created Fix Room... doesn't (made my architectural issues worse)Upvoted my layout is cumbersome, I cannot tahe photo of a whole room Created Click generated images to view them in full (no clipping, as large as possible) during the room transformation process Commented on Credits disappeared@rlowell Done!Commented on Website is blank when visitingMy account page is working, but I too am getting a blank page when an AI generated design should be shown (i.e. after the “Working on your room” minutes).Commented on Credits disappearedHi @rlowell , seems I spoke too soon. I now get a blank page when a generated AI design is supposed to be shown, i.e. after the “Working on your room” minutes, when the design’s specific URL (with the design number) is shown. Hard refreshes etc. don’t help, and nothing is shown i…Commented on Credits disappearedHi @rlowell, thanks for publishing that update. I confirm that I can see the Your Account page now, and can navigate to and from it successfully. There are a couple of things on it that aren’t functioning fully correctly though; let me know if you want details. Regarding the cred…Commented on I got charged another time. I have been asking for a refund and i am trying to cancel it for another time, and now my account page is blank.Hi @rlowell, thanks for making those updates. I confirm that I can see the Your Account page now, and can navigate to and from it successfully. There are a couple of things on it that aren’t functioning fully correctly though; let me know if you want details.Commented on Credits disappearedFYI, it’s the afternoon of 7 September here in Sydney and my credits have already reset. I’m OK with that, but that thought you should know as it’s not consistent with the info above. NB: I (and at least a couple of other users) can’t see the My Account page properly at the momen…Upvoted Credits disappeared Commented on Website is blank when visitingI noted the following in another post that mentioned a blank screen, but I get basically the same when trying to access the My Account page using a desktop PC (Windows). I’ve cleared cookies, relogged, tried hard refreshes, to no avail. I’m repeating the info here too (and adding…Upvoted Website is blank when visiting Commented on I got charged another time. I have been asking for a refund and i am trying to cancel it for another time, and now my account page is blank.Just noting that my account page is blank too (although I’m definitely not trying to cancel! I’m just trying to see how many credits I have left and access my Auto-Saved Designs). I’ve cleared cookies, relogged, tried hard refreshes, to no avail. In case it helps in troubleshooti…Upvoted I got charged another time. I have been asking for a refund and i am trying to cancel it for another time, and now my account page is blank.Commented on Automatically show the most recent refinement when making multiple refinementsThis is improved with the latest changes accessible on the site — thanks for that! :D — but there is one aspect that remains counterintuitive. After generating a design I requested a refinement, and the output was captioned “Refined #1”. So far so good. But then I requested anoth…Commented on Unable to Log In ("No account exists for this email. Please subscribe first.")Just adding an update that whever the issue was, it’s resolved now. I am able to log in again… and I see there are new things to play with! :D Excellent. I think this issue can be marked as closed now.Commented on Feature Request: Saved Images for Easier DesignI saw the architectural accuracy fix mentioned in the last newsletter... that sounds great as there are parts of my house that the AI sometimes has problems with (angled walls, pony walls, alcoves) and it sometimes also widens rooms, but can you give us a bit more information on…Created Unable to Log In ("No account exists for this email. Please subscribe first.")