My Design image display is truncated when the browser window aspect ratio is widescreen e.g. 16:9 or 16:10

When using a widescreen monitor including the most popular 1920x1080 FullHD (16:9 aspect ratio), the bottom of a clicked-to-view My Design image is noticeably truncated if the browser window is of a similar aspect ratio (a common window sizing default, and definitely what you get if you maximise your browser, which is something that most people do).

Design images have a 3:2 aspect ratio (1536x1024 when saved directly), and the previews in the My Designs section show the full image whether you're using Gallery or List view. However, when you click on an image to see it more clearly, the area where it's shown is affected by the aspect ratio of your browser window.

In my case, I have 2560x1440 monitors (also 16:9), and the browser window where I play with Room Visualizer AI is maximised. The browser window client area is 2560x1319 which is more than large enough to display the full image at 100% size. However, what I actually see is only the top 77% of the image scaled up to 2048x1055.

When you click on a saved design to view it, you should see the whole image regardless of the browser window aspect ratio.

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Upvoters
Status

Completed

Board
🐛

Bug Report

Date

9 months ago

Author

Sue Fisher

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